Refund Policy

Policy Overview

Placide Global Consultancy™ operates under a no-refund policy for all consulting, advisory, translation, proofreading, and operational services. Due to the nature of professional expertise, time allocation, and intellectual deliverables, all payments are final once a service is booked or work has begun.

By booking any service with Placide Global Consultancy™, clients acknowledge and agree to this refund policy in full.

Payment Method Finality

Inclearing and FX checks collections payments are final once received. No reversal, chargeback, or recall is available after an inclearing or FX checks collection payment has been confirmed. Clients are advised to verify all payment instructions before initiating a transfer.

Collection fees are the responsibility of the client. International FX checks collections may require additional processing time of one to three business days.

Placide Global Consultancy™ does not begin work until payment has been fully confirmed. Payment confirmation is required for scheduling, preparation, and project initiation.

Local vs. International Rate Justification

Placide Global Consultancy™ uses a structured pricing model that reflects the operational, regulatory, and financial requirements of each engagement. Local rates apply to clients within the United States. International rates account for cross-border banking fees, currency conversion, compliance screening, extended communication windows, and the additional operational complexity required to support international clients with clarity and precision. This structure ensures disciplined financial management and accurate support across borders.

Price Discrepancy Regulation and Adjustment Policy

Placide Global Consultancy™ maintains strict pricing consistency across all services, consulting engagements, and digital platforms. The governing price for all services is the rate listed on the most recent official invoice or written agreement issued directly by Placide Global Consultancy™. Website prices, promotional materials, or third-party listings do not override the governing price.

If a discrepancy appears, the governing price will apply. Website or material discrepancies may be corrected without notice. Price discrepancies do not qualify for retroactive adjustments, refunds, or credits. Market-based adjustments may apply to future engagements. International pricing may vary due to currency fluctuations, banking fees, regulatory requirements, or regional operational costs.

Professional Services

All consulting, advisory, financial operations, training, SOP development, startup advisory, customer experience, and relationship management engagements are non-refundable once booked or once work has commenced.

If a client cancels before any work has started, Placide Global Consultancy™ may offer a credit toward future services at the firm's sole discretion. Credits are not guaranteed and are evaluated on a case-by-case basis. Credits are non-transferable and must be applied within twelve (12) months of issuance.

Translation & Proofreading

Translation and proofreading engagements are non-refundable once the source materials have been received and work has commenced. Due to the time-intensive and language-specific nature of these services, partial refunds are not available for partially completed work.

If a client cancels a translation or proofreading engagement before source materials have been submitted, Placide Global Consultancy™ may offer a service credit at the firm's discretion.

Digital Products & Training Materials

All sales of digital products, training materials, downloadable resources, and pre-packaged educational content are final. No refunds or credits are issued for digital products once access or delivery has been provided.

Consulting Packages

Consulting packages (Operational Excellence, Startup Launch, Financial Operations Training, and custom packages) are non-refundable once a deposit has been settled and work has commenced.

If a deposit has been paid but no work has commenced, Placide Global Consultancy™ may, at its discretion, apply the deposit as a credit toward a future engagement. This is not a guarantee of refund.

Cancellation by the Firm

If Placide Global Consultancy™ is unable to deliver a service due to internal circumstances (including but not limited to consultant unavailability, force majeure, or operational constraints), the firm will either reschedule the service at a mutually agreed time or issue a full refund of fees paid for the undelivered service.

This provision applies only when the inability to deliver is solely on the firm's side. Delays or cancellations caused by the client's failure to provide required materials, information, or approvals do not qualify for a refund under this provision.

Disputes

Clients who believe a service was not delivered in accordance with the agreed scope must submit a written dispute within seven (7) business days of the delivery date. Disputes submitted after this window will not be considered.

Disputes should be directed to [email protected] with a clear description of the concern and supporting documentation. Placide Global Consultancy™ will review the concern and propose a good-faith resolution within 5 business days.

If no agreement is reached through good-faith resolution, the dispute shall be submitted to binding arbitration in Texas, under the rules of the American Arbitration Association. Litigation in any court is not permitted.

Contact

Questions regarding this refund policy should be directed to [email protected]. The firm responds to all inquiries within 24–48 hours on business days.